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Warranty

Solo Werks Limited Warranty Terms and Conditions
Solo Werks provides a 3 year limited warranty to the original retail purchaser of any Solo Werks S1 Coilover Kit. Spare or Replacement parts, Mounts, End links, Control Arms, Bushings & Bearings carry a 1 year warranty.

This limited warranty covers defects in materials and manufacturing of the components of the Solo Werks Coilover Systems on street driven vehicles only. 

Installation or labor charges for removal, reinsatallation or alignment are the responsibility of the end user, and will not be covered or reimbursed by Solo Werks or any of its authorized agents.

Maintenance & Additional Details
Upkeep and maintenance on all exterior finishes on Solo Werks products is the responsibility of the original purchaser, and is not considered a valid reason for warrantee claim. 

This includes powder coating, chrome plating, paint & zinc plating.  Solo Werks recommends the use of various products to extend the life of these items, contact your authorized dealer for more information.

Solo Werks or its authorized dealers will not be liable for connected systems, components or consequential damage caused by failure of any Solo Werks products.

Damage to the components or complete Solo Werks system caused by misuse, misinstallation, misapplication, collision or off road activity (i.e. motorsports) is not covered by any portion of the Solo Werks limited warranty.  This includes usage at height levels outside of our published operating range for each system.

It is up to the discretion of Solo Werks to repair or replace a component.

In order to qualify for warranty, the original purchaser must follow the full claim procedure listed.

 

Claim Procedure

    1. Contact Solo Werks with a detailed description of the issue.
    2. Complete the provided Solo Werks Tech Form and return it to Solo Werks along with a copy of your original purchase receipt.
    3. The affected unit(s) can then be either:
      1. Sent in for evaluation.  If it is deemed to be product failure covered under Solo Werks warranty terms and conditions then the item will be repaired or replaced and returned to the owner.
      2. Replacement Units can be purchased at a discounted price plus shipping, and shipped to you in advance.  The original units will need to be shipped to our office to be evaluated, and if deemed to be covered under warranty the discounted purchase price and shipping of the replacement units will be refunded.

It is up to the discretion of Solo Werks to repair or replace a component.

Solo Werks does not cover incoming shipping charges.

Solo Werks will provide standard ground shipping back to the end user via our choice of carrier within the continental USA and Canada.

Upgraded/faster shipping is available at a surcharge. International shipments are the responsibility of the consumer.

 


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